Ice Machine Maintenance
Scheduled maintenance that keeps a machine making ice: cleaning cycles, water-flow and harvest checks, bin-control checks, and a look at the refrigeration side that makes the ice.
An ice machine that stops is a restaurant that cannot serve drinks, a café that cannot serve iced coffee, and a bar that cannot serve a cold glass. DNA Refrigeration Heating & Cooling maintains, repairs and installs commercial ice machines for Fort Collins businesses. Call (970) 932-2324 any time, day or night — we are open 24 hours, 7 days a week.

Our ice machine work is the work our customers describe: ice machine maintenance and installations for a multi-location operator, alongside walk-in installations and maintenance, HVAC installation and maintenance, and preventative maintenance and repairs on sandwich tables and cabinets.
A commercial ice machine is a small refrigeration system with a job that never stops: freeze water, harvest the ice, and do it again, all day, every day. When it stops making ice, makes too little, makes cloudy or small cubes, leaks, or starts making noises it did not make before, the cause is usually one of a short list — a refrigeration fault, a water supply problem, a dirty condenser or evaporator, a failed pump or control, or a machine that has simply not been cleaned and maintained. Diagnosis means working through that list in order, not replacing parts at random.
Maintenance is most of the story with ice machines. A machine that is cleaned and checked on a schedule makes ice reliably; a machine that is never cleaned slowly loses production, then stops. Our multi-location customer has us do ice machine maintenance and installations across nine shops, and that repeat work is the evidence that scheduled maintenance keeps machines running. Cleaning, in this context, means the machine’s own cleaning cycle and the checks that go with it — water flow, harvest, bin controls, and the refrigeration side that actually makes the ice.
Installation matters too. An ice machine has to be installed with the right water supply, the right drain, and enough air around the condenser to reject heat — a machine boxed into a hot corner will never make ice the way its rating promises. Fort Collins summers are dry and hot in the afternoons, and a machine in a warm kitchen works harder than the same machine in a cool room. Placement and airflow are part of the job, not an afterthought.
We keep this page narrow on purpose. It covers maintenance, repair and installation of commercial ice machines — nothing else. We do not publish prices for ice machine work, because every machine is a different job, and we do not name brands we have not verified. When you call, we talk about your machine and what it is doing, and we go from there.
Refrigerant handling follows EPA Section 608 rules as a general industry requirement: refrigerant is recovered and handled properly, and a system that has lost refrigerant is checked for the leak rather than simply topped up. That is a statement about how refrigeration work is done, not a claim about a credential held by any individual.
HVAC work in Fort Collins is licensed by the City of Fort Collins, not the state — Colorado licenses only electricians and plumbers at state level. Fort Collins licenses HVAC contractors through the City — ask us for our licence details when you call.
Three things, done properly: maintenance, repair and installation of commercial ice machines.
Scheduled maintenance that keeps a machine making ice: cleaning cycles, water-flow and harvest checks, bin-control checks, and a look at the refrigeration side that makes the ice.
Diagnosis and repair when a machine stops, makes too little ice, leaks, or starts making noises it did not make before — working through refrigeration, water, controls and airflow in order.
Installing a machine with the right water supply, drain and airflow around the condenser, so it makes ice at its rated production from the first day.
One customer has us doing ice machine maintenance and installations across nine shops. The same scheduled approach works whether you run one machine or nine.
A machine that makes ice slowly is a machine heading for a stop. We check production against what the machine should be making, and find why it has fallen short.
We explain what failed, what the repair involves, and what a replacement would involve, and let you decide. We do not exaggerate work that does not need doing.
Call (970) 932-2324 and tell us what machine you have and what it is doing — no ice, too little ice, leaking, noisy. We are open 24 hours, 7 days a week.
We check water supply, harvest, bin controls and the refrigeration side, and find the fault rather than guessing at it.
We explain what failed and what the repair involves, and where the machine is old or the repair is large, what replacement would involve.
We carry out the agreed repair or installation, then check that the machine makes ice at its proper rate and the bin controls work.
For businesses with several machines or several locations, we talk through a maintenance schedule so the next failure is caught on a planned visit, not during service.
Call (970) 932-2324 and tell us what machine you have and what it is doing — no ice, too little ice, leaking, noisy. We are open 24 hours, 7 days a week.
An ice machine that stops, stops drink service with it. These are the problems we see.
Ask a pro →No ice at all is usually a refrigeration, water-supply or control fault. We work through the list in order to find it.
Slow production is a machine heading for a stop — often a dirty condenser, a water problem, or a refrigeration fault. We check production against what the machine should make.
Water where it should not be is a supply, drain or harvest problem. We find the source of the leak rather than mopping around it.
New noises and poor harvest are early warnings. We check the pump, controls and refrigeration side before a small fault becomes a stopped machine.
DNA Refrigeration Heating & Cooling holds a 5.0-star rating across 23 Google reviews. These reviews are quoted verbatim from Google.
“Denis always does a great job taking care of our 9 locations. Goes above & beyond to make sure our shops stay running smoothly. We have him do walk-in installations & maintenance, HVAC installation & maintenance, ice machine maintenance & installations, preventative maintenance & repairs on all of our sandwich tables and cabinets.”
Tom LoftusCommercial customer, 9 locations
✓ Google review“Dennis is the best! Super responsive and incredibly efficient and knowledgeable. Gets in and out, diagnosis and addresses the problem quickly. DNA is my go to for all my commercial cooling issues.”
Zachary SpottCommercial customer
✓ Google reviewMaintenance, repair and installation of commercial ice machines for restaurants, cafés, bars and multi-location operators in Fort Collins. That is the whole scope of this page, and it is the scope our customers describe in their reviews.
Call (970) 932-2324. Note whether the machine is running at all, whether water is reaching it, and whether it is making any ice or none. We are open 24 hours, 7 days a week.
Yes. We carry out ice machine maintenance and installations, including for a multi-location customer with nine shops. Call to talk through the machine size and placement.
No. Every ice machine is a different job, so we do not publish prices. Call (970) 932-2324 and tell us about your machine and the fault.
Call (970) 932-2324 any time, day or night. Tell us what machine you have, what it is doing, and how many locations you run — we will talk through the next step with you.
Call Now (970) 932-2324 →Call (970) 932-2324 any time, day or night. DNA Refrigeration Heating & Cooling is open 24 hours, 7 days a week, for Fort Collins homes and businesses. There is no email address for the business, so the phone is the way to reach us.